quinta-feira, 20 de novembro de 2014
How do you handle change?
How do you make important decisions?
Do you work well under pressure?
Anticipating or reacting?
Are you a risk taker?
Why should I hire you?
Tell me about...
Tell me about Q's... / Tell me about a time you made a mistake.'Tell me about...' type of questions are very popular. It is more effective because it is asking for an answer that comes from experience. If you don't have a particular experience in one of the questions below, make one up. You should prepare ahead of time because you don't want to make up a story during the interview. It will be too hard to sound believable. Finally, you should know that some questions will not be asked to certain job types. For example, if you are not in a management position, you probably won't be asked how you saved the company money. Or if you are not in sales, you won't be asked about making a great sale.These types of answers are usually long because it is explaining an experience. If you want the interviewer to understand the significance of your story, they will need to understand it. So all my examples will be a little longer than regular interview questions. Finally, a lot of these are my own experiences. I encourage you to think back to your experience and create one. I'm providing my answers so you can see the structure and learn from my answers. "Tell me about a time you made a mistake." The best answer for this question involves learning something from a mistake. If you are having difficulty thinking about a mistake you made that will be an effective answer, try to think of a lesson you learned that improved a good trait. Making a mistake is not good, but since you have to tell them something, you should tell them something that makes you look good. For an example, let's create a scenario where you learned how to be someone who anticipates problems. Short Answer "I was given a project to complete in a week. I understood the project, but I misinterpreted one section. After completing the project, I was told by my manager that it was done incorrectly. I really made a mistake by assuming incorrectly in one of the sections instead of asking for clarification. I learned not to assume through the mistake I made." Long Answer "I had a project I was working on, and while I was in the middle of typing up my documentation, my computer started acting weird. It froze for a while and so I rebooted. After 10 minutes, the computer showed a blue screen saying that there were problems and recommended that I reboot the computer again. After another reboot, everything appeared to be ok. I continued my work and finished for the day. I spent two days on this assignment and when I went to retrieve my data the next day to double check my work, my computer wouldn't start up. A technician came and found that my hard drive malfunctioned. I lost all the data and lost two days of work. I was disappointed and thought I would never trust a computer again, but there was a great lesson to be learned. I had a couple of warnings and I ignored them. From then on, I practiced being someone who can anticipate problems. I now think of potential problems ahead of time and pay attention to details along the way. If I applied this sooner, I would have saved the data on another computer and I wouldn't have lost a couple days of work. But I can't say I regret making the mistake because it made me someone who can anticipate problems better." This is a minor mistake, and you can say it is really the computer's fault. But this is a good example because I wasn't really at fault. The computer was. But this example is wording it so it looks like the person's fault and it explains how a great lesson was learned. In the end, this candidate became a better person through this mistake. Learning from a mistake is probably the key point here, and this example demonstrates that. |
A good decision
A poor decision
A time you fired someone
terça-feira, 28 de outubro de 2014
A time you hired someone
quinta-feira, 2 de outubro de 2014
A time you failed to complete an assignment
A time you found a solution
Tell me about a time you found a solution to save the company money."Tell me about a time you found a solution to save the company money."This question is also for a management level position. If you are not in management, then you probably won't face this question. But just in case, here are a couple of answers. If you are not in a position to save the company money, then you could think of something small. Short Answer "Hmmm... I wasn't really in any position to save the company money, but I have one small example. When we were a smaller company, we didn't get a significant corporate discount on our hardware. After we grew in size, we qualified for the larger discount, but nobody realized that we now met the quota. I pointed this out and we started saving 5% more on our hardware." Long Answer "We were outsourcing a portion of our work to a 3rd party company. We had two phases for this project. After the first phase, I was given the task to complete the work because the original worker responsible for this project left our group. I quickly got up to speed on the details of the work. I analyzed the information and realized that one portion of the work given to them could've been done by our group because we already had the infrastructure in place. So I only spent half a day to set this up and in turn, we were charged 35% less for the second phase from the first one." This is a simple story of an experience. It doesn't include every detail on the type of work that was outsourced, or what I specifically did during the half days of work. If they choose to ask this, then I will be prepared to answer it, but this answer gives enough details to allow the interviewer to understand how you contributed in saving the company money. Also, depending on the field of work, answers will vary. If your job specifically oversees the finance, then it is probably important to think of a much better answer specifically for that position. Think of some scenarios, write them down, and feel free to ask us if the grammar is correct. |
A time you aimed too high
Tell me about a time you made a great sale
Tell me about a time you made a great sale.
"Tell me about a time you made a great sale."This is similar to the question, 'what does it mean to make a great sale' You can change the words a little and use the answer for both questions. The key to this answer is explaining what it means to make a great sale, and then giving a good example of a great sale that you made.
Short Answer
"I had a customer come in that was a little rude. He had many questions and cut me off very frequently. I stayed patient and explained everything to his satisfaction. He ended up representing a medium sized business that required a large order. I feel this was a great sale because I treated this customer with respect and patience."
Long Answer
"Making a great sale can be measured by how much the company made, but I think making a great sale is how satisfied the customer is. A satisfied customer will return and continue to be a valued customer, so it's important to make sure that the customer is satisfied. One day, a customer was debating on two different types of watches. One was $1200 and the other was $400. This was a huge difference. I believe I could have sold him the $1200 watch, but instead, I laid out all the pro's and con's for him, and asked him questions to find out the purpose of the watch, if it was for casual wear or formal wear, and eventually helped him realize exactly what he was looking for. He ended up buying the $400 watch. Some people might think that was not a great sale, but I felt as a salesman and a person representing the company that I did a great job in satisfying this customer. In the next couple of years while I was working there, he came and bought many more items and had other friends come in to buy more products. I can confidently say that the $800 in missed sale resulted in thousands more for the company."
This example has several key points. First, this answer is telling the interviewer what you believe is a great sale. Second, it is giving a good example. Finally, it is showing a good sign of an employee by saying, 'a person representing the company' All salesman or someone who works with customers is representing their company in some way. Saying this casually in an example is definitely powerful.
Tell me about a time you went over budget
sexta-feira, 12 de setembro de 2014
Sep 18th - Expressions
*** Add Fuel to the Fire
"I would like to do something to help, but I don't want to add fuel to the fire."
Imagine that you saw a friend of yours that is married kissing another woman. This woman is your wife's best friend . When you get back home your wife is offering a cup of tea to your friend and his wife. So , during the conversation your wife says: " Sabrina has just called me saying that she is coming to visit us. She has good news to tell us. I invited your friend and his wife to join us for dinner" . You look at your friend trying to slip him a note but he didn't realize that Sabrina is the girl he was kissing. You call him privately and advert him about the danger. Your friend says: " We would love to know Sabrina but we better call it a day". Your wife replies adding fuel to the fire: " You already know Sabrina but your wife doesn't "
In Brazil this expression goes like this: Colocar lenha na fogueira.
.............................................................................................
*** Out of the blue
"Why did she do that?" Answer: "I have no idea. It was completely out of the blue."
In this expression the word 'blue" has anything with the color or the feeling but the surprise. We don't know what the girl did but we are sure that nobody expected that. It was suddenly. Without a signal or something like that.
In Brazil, we use another expression : "do nada, sem mais nem menos"
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*** One for the road
"Bartender- I'll have one more beer for the road."
When you ask a drink for the road it means that you are going to drink the last drink of the day. In other words you will drink it and take the road!
In Brazil there's a law that forbid a driver to drink before driving. Most of drivers disobey this law and because of that so many accidents happen in our streets and a great deal of people lose their lives.
Brazilian use an expression that its similar to a "pit-stop". You drink and go. We call it "saideira"
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*** Better Late than never
"Sorry I was late for the meeting today; I got stuck in traffic." Answer: "That's okay; better late than never."
Nobody likes to get late for a meeting or important appointment. The most important thing in this kind of situation is telling the truth and be present even a little late. Your presence shows that you overcame the obstacle and really believe the meeting and people are important.
In portuguese we use the same expression that means: Antes tarde do que nunca
"I would like to do something to help, but I don't want to add fuel to the fire."
Imagine that you saw a friend of yours that is married kissing another woman. This woman is your wife's best friend . When you get back home your wife is offering a cup of tea to your friend and his wife. So , during the conversation your wife says: " Sabrina has just called me saying that she is coming to visit us. She has good news to tell us. I invited your friend and his wife to join us for dinner" . You look at your friend trying to slip him a note but he didn't realize that Sabrina is the girl he was kissing. You call him privately and advert him about the danger. Your friend says: " We would love to know Sabrina but we better call it a day". Your wife replies adding fuel to the fire: " You already know Sabrina but your wife doesn't "
In Brazil this expression goes like this: Colocar lenha na fogueira.
.............................................................................................
*** Out of the blue
"Why did she do that?" Answer: "I have no idea. It was completely out of the blue."
In this expression the word 'blue" has anything with the color or the feeling but the surprise. We don't know what the girl did but we are sure that nobody expected that. It was suddenly. Without a signal or something like that.
In Brazil, we use another expression : "do nada, sem mais nem menos"
............................................................................................
*** One for the road
"Bartender- I'll have one more beer for the road."
When you ask a drink for the road it means that you are going to drink the last drink of the day. In other words you will drink it and take the road!
In Brazil there's a law that forbid a driver to drink before driving. Most of drivers disobey this law and because of that so many accidents happen in our streets and a great deal of people lose their lives.
Brazilian use an expression that its similar to a "pit-stop". You drink and go. We call it "saideira"
......................................................................................
*** Better Late than never
"Sorry I was late for the meeting today; I got stuck in traffic." Answer: "That's okay; better late than never."
Nobody likes to get late for a meeting or important appointment. The most important thing in this kind of situation is telling the truth and be present even a little late. Your presence shows that you overcame the obstacle and really believe the meeting and people are important.
In portuguese we use the same expression that means: Antes tarde do que nunca
quarta-feira, 10 de setembro de 2014
Sep 10th - Politic and politician
http://www.scholastic.com/teachers/student-activities
Vocabulary
1- Election
2- Vote
3- Campaign
4- Candidate
5- Political Party
6- Politic
7- Politician
8- State Representative
9- Governor
10- Mayor
11- President
12- Primer Minister
13- Congressman
14- Senator
15- null vote
16- First round
17- Second round
18- reelection
19- Democrat
20- Republican
21- Airtime
22- Ballot box
23- Canvasser
..............................................................
Questions
1- Who is your candidate for governor?
2- Was Geraldo Alckmin a good governor?
3- Do you believe in politician's promises?
4- Do you have a candidate for state representative?
5- Have you heard about my candidate?
6- Are you going to null your vote?
7- Is there a Prime Minister in Brazil?
8- What do you do during the airtime?
9- In Brazil the ballot boxes are eletronic. Do you like it?
10- Are you somebody's canvasser?
11- Is Tiririca a good congressman?
12- Will we have a second round this year?
Vocabulary
1- Election
2- Vote
3- Campaign
4- Candidate
5- Political Party
6- Politic
7- Politician
8- State Representative
9- Governor
10- Mayor
11- President
12- Primer Minister
13- Congressman
14- Senator
15- null vote
16- First round
17- Second round
18- reelection
19- Democrat
20- Republican
21- Airtime
22- Ballot box
23- Canvasser
..............................................................
Questions
1- Who is your candidate for governor?
2- Was Geraldo Alckmin a good governor?
3- Do you believe in politician's promises?
4- Do you have a candidate for state representative?
5- Have you heard about my candidate?
6- Are you going to null your vote?
7- Is there a Prime Minister in Brazil?
8- What do you do during the airtime?
9- In Brazil the ballot boxes are eletronic. Do you like it?
10- Are you somebody's canvasser?
11- Is Tiririca a good congressman?
12- Will we have a second round this year?
segunda-feira, 8 de setembro de 2014
Conversation
* Do you speak English?
** Yes, a little.
............................
* Does Eliane speak English?
** Yes, She speaks English perfectly.
............................
* What's Eric Clapton's native language?
** I don't know what his native language is.
............................
* How many languages do you speak?
** I speak only Portuguese but I'm studying English.
............................
* How many languages does Pope Francisco speak?
** He reads and writes in several languages.
............................
* How well do you know Japanese?
** I just know some words.
............................
* Does John speak English fluently?
** Not yet. He speaks English with a Portuguese accent.
............................
* How well does Roberto Justus speak English?
** He speaks English fluently.
............................
* Do you speak English correctly?
** No, sometimes I make mistakes when I speak English.
............................
* Do you have trouble with spelling?
** No, I have a lot of trouble with pronunciation.
............................
* How is teacher JB's accent in English.
** He speaks like a native american.
............................
Extra Vocabulary
* Perfectly = perfeitamente
* Native language = Lingua nativa
* several = muitas, diversas,várias
* How well = Em que nível
* Accent = sotaque
* Fluently = fluentemente
* Only = apenas , somente
* Just = apenas
* Some words = algumas palavras
* Not yet = ainda não
* Correctly = corretamente
* Sometimes = as vezes
* Spelling = soletração
* A lot of = bastante, muitos
* Trouble = dificuldade
* Pronunciation = pronúncia
...................................
New verbs
* To know = saber,conhecer
* To read = Ler
* To write = escrever
* To make mistake = cometer erros
....................................
.............................................................................................
My name is Bill Jones and I am a student. Actually, my first name is William. "Bill" is short for William. I was born in a little country town not far from here. I was born on June 17,1941. I have four siblings. Two sisters and two brothers. My father's name is George and my mother's name is Marilyn. I have many friends and much love in my heart. Last year I was in the hospital during the month of July. I was in the hospital for twenty-two days. My friend,Wendy, was in the hospital for two weeks last year. He was in the hospital during the month of March. My friend Wendy has a good Play-station video game. He has about 25 games. He doesn't have his own television set, but I have one. My television set is a small one, but it's a very good one. During the week I get up before seven o´clock and I study all day. I study engineering. On Saturdays and Sundays I don't get up early.
........................................
If Bill Jones asks you some questions , how will you answer them?
1- What is my name and what am I ?
2- Actually, what is my first name? What's "Bill" short for?
3- Where was I born?
4- When was I born?
5- How many sisters and brothers do I have?
6- What's my father's name?
7- What's my mother's name?
8- How many friends Do I have?
9- Where was I during the month of July last year?
10- How many days was I there?
11- What's my friend's name?
12- When was he in the hospital?
13- What does he have?
14- How many games does he have?
15- Does he have his own television set?
16- Is my television set big or small?
17- Is it a good one?
18- What time do I get up during the week?
19- What do I do all day?
20- Do I get up early on saturdays and Sundays?
......................................
..................................................................................
** Yes, a little.
............................
* Does Eliane speak English?
** Yes, She speaks English perfectly.
............................
* What's Eric Clapton's native language?
** I don't know what his native language is.
............................
* How many languages do you speak?
** I speak only Portuguese but I'm studying English.
............................
* How many languages does Pope Francisco speak?
** He reads and writes in several languages.
............................
* How well do you know Japanese?
** I just know some words.
............................
* Does John speak English fluently?
** Not yet. He speaks English with a Portuguese accent.
............................
* How well does Roberto Justus speak English?
** He speaks English fluently.
............................
* Do you speak English correctly?
** No, sometimes I make mistakes when I speak English.
............................
* Do you have trouble with spelling?
** No, I have a lot of trouble with pronunciation.
............................
* How is teacher JB's accent in English.
** He speaks like a native american.
............................
Extra Vocabulary
* Perfectly = perfeitamente
* Native language = Lingua nativa
* several = muitas, diversas,várias
* How well = Em que nível
* Accent = sotaque
* Fluently = fluentemente
* Only = apenas , somente
* Just = apenas
* Some words = algumas palavras
* Not yet = ainda não
* Correctly = corretamente
* Sometimes = as vezes
* Spelling = soletração
* A lot of = bastante, muitos
* Trouble = dificuldade
* Pronunciation = pronúncia
...................................
New verbs
* To know = saber,conhecer
* To read = Ler
* To write = escrever
* To make mistake = cometer erros
....................................
.............................................................................................
My name is Bill Jones and I am a student. Actually, my first name is William. "Bill" is short for William. I was born in a little country town not far from here. I was born on June 17,1941. I have four siblings. Two sisters and two brothers. My father's name is George and my mother's name is Marilyn. I have many friends and much love in my heart. Last year I was in the hospital during the month of July. I was in the hospital for twenty-two days. My friend,Wendy, was in the hospital for two weeks last year. He was in the hospital during the month of March. My friend Wendy has a good Play-station video game. He has about 25 games. He doesn't have his own television set, but I have one. My television set is a small one, but it's a very good one. During the week I get up before seven o´clock and I study all day. I study engineering. On Saturdays and Sundays I don't get up early.
........................................
If Bill Jones asks you some questions , how will you answer them?
1- What is my name and what am I ?
2- Actually, what is my first name? What's "Bill" short for?
3- Where was I born?
4- When was I born?
5- How many sisters and brothers do I have?
6- What's my father's name?
7- What's my mother's name?
8- How many friends Do I have?
9- Where was I during the month of July last year?
10- How many days was I there?
11- What's my friend's name?
12- When was he in the hospital?
13- What does he have?
14- How many games does he have?
15- Does he have his own television set?
16- Is my television set big or small?
17- Is it a good one?
18- What time do I get up during the week?
19- What do I do all day?
20- Do I get up early on saturdays and Sundays?
......................................
..................................................................................
segunda-feira, 18 de agosto de 2014
Aug 20th - Conversation
Eliane is talking to John who she has just met in a café. They are having a conversation when Eliane asks John what he does for a living . . .
Eliane: - What do you do for a living?
John: - I am sorry . Can you run that by me again?
Eliane: - What is your occupation?
John: - I'm a hairdresser; I work in beauty parlor on Oxford street.
Eliane: - A hairdresser?? You must cut a lot of hairs and get very satisfied .
John: - yes I do lots of work. Every day I cut hairs and it takes a long time to get a good result.
Eliane: - That is really interesting. How many hairs do you think you cut in a day?
John: - On average I probably please about seven customers every day I do get tired. What about you Eliane? What sort of job do you have ?
Eliane: - I don’t have a job at the moment.
John: - why?
Eliane: - I’m at a Private Course learning English.
John: - Thanks for the chat I have to get back to work now.
Eliane: - yes, thank you for your time.
Match the occupation with the daily activity.
Occupation
|
Activity
|
Conversation 2
Hello John, Good evening!
Good evening Eliane. How are you?
I'm fine, thanks. What about you?
Likewise. Tell me my friend...Did you understand that class about occupation?
Yes. I did. Why?
Can you explain me what does an accountant do?
It's a piece of cake, John!
An accountant makes a piece of cake?
You are funny John. I mean that this question is very easy.
Oh my goodness!
Well John, as fars as I'm concerned an accountant is a person that works with the money and accounts of a company.
Congratulations! What about the architect?
An architect designs buildings and houses.
Very smart! You are really very smart.
It's my time to ask John.
Go ahead girl! I'm prepared for everything.
Ok. Tell me what an astronomer is...
Astronomer? You mean that person who studies the stars and the universe?
Are you kidding me? What about the author? What does he do?
He writes books and novels.
Novels? You mean " O outro " with Francisco Cuoco was written by an author?
No way! A novel is a romance...a book that tells love stories. " O outro" is a soap opera.
You are very intelligent John.
Thanks girl! it's very kind of you. Now tell me...Is there any Baker in your family?
No. There is not any baker in my family but there is a bus driver.
Who drives buses in your family?
My father does. He is a very good bus driver.
My father is an actor. He is very famous in Hollywood.
Is your father a Hollywood actor? What's his name?
His name is Robert Deniro.
If Robert Deniro is your father , he certainly know my cousin.
Your cousin? Who is she? Is she an actress?
Of course she is. Did you watch " Tomb Raider "?
Yes, I watched it. I loved Lara Croft.
So my cousin was the actress that played Lara Croft.
Are you Angelina Jolie's cousin? Oh my goodness!
......................................................................................................
Aug 18th - Occupations
Below we have a list of different Professions and an explanation of what each person does in that profession.
Accountant - a person that works with the money and accounts of a company.
Actor /Actress - a person that acts in a play or a movie
Architect - a person that designs building and houses.
Astronomer - a person who studies the stars and the universe
Author - They write books or novels.
Baker - They make bread and cakes and normally work in a bakery.
Bricklayer - a person that helps to build houses using bricks.
Bus driver - a person that drives buses.
Butcher - a person that works with meat. They cut the meat and sell it in their shop.
Carpenter - a person that makes things from wood including houses and furniture.
Chef/Cook - a person that prepared food for others, often in a restaurant or café.
Cleaner - a person that cleans/tidies an area or place (such as in an office)
Dentist - a person that can fix problems you have with your teeth.
Designer - a person who has the job of designing things.
Doctor - a person you go to see when you are ill or have some type of health problem.
Dustman/Refuse collector - a person that collects trash/rubbish from bins in the street.
Electrician - a person that works with electric circuits.
Engineer - a person who develops solutions to technical problems. They sometimes design, build, or maintain engines, machines, structures or public works.
Factory worker - a person that works in a factory.
Farmer - a person that works on a farm, usually with animals.
Fireman/Fire fighter - a person that puts out fires.
Fisherman - a person that catches fish
Florist - a person that works with flowers.
Gardener - a person that keeps gardens clean and tidy. They take care of the plants in the garden.
Hairdresser - they cut your hair or give it a new style.
Journalist - a person that makes new reports in writing or through television.
Judge - a qualified person that decides cases in a law court.
Lawyer - a person that defends people in court and gives legal advice.
Lecturer - a person that gives lectures, usually in a university.
Librarian - a person that works in a library.
Lifeguard - a person that saves lives where people swim (at a beach or swimming pool).
Mechanic - a person that repairs machines, especially car motors.
Model - a (usually attractive) person that works in fashion, modeling clothes and accessories.
Newsreader - a person that reads the news, normally on television.
Nurse - a person trained to help a doctor look after the sick or injured.
Optician - a person that checks your eyes and try and correct any problems with your sight.
Painter - a person that paints pictures or the interior and exterior of buildings.
Pharmacist - a qualified person that works with and dispenses medicine.
Photographer - a person that takes photos.
Pilot - a person who flies a plane.
Plumber - a person that repairs your water systems or pipes.
Politician - a person who works in politics.
Policeman/Policewoman - a member of the police force. They (try and) prevent crime.
Postman - a person that delivers mail to your house.
Real estate agent - a person that makes money from selling land for development.
Receptionist - a person that is at the reception (entrance) of a company.
Scientist - a person that works in the science industry. They do many experiments.
Secretary - a person employed in an office who types letters, keeps records etc.
Shop assistant - a person that works in a shop or store selling products.
Soldier - a person who works for the army.
Tailor - a person that makes clothes for others, many times producing exclusive items of clothing.
Taxi driver - a person who drives a taxi.
Teacher - a person that passes knowledge to students, usually at school.
Translator - a person that translates from one language to another.
Traffic warden - a person that patrols areas to check that people do not park in the wrong place.
Travel agent - a person that organises and sells holidays and flights for others.
Veterinary doctor (Vet) - a qualified person that looks after sick animals.
Waiter/Waitress - a person that works in a food outlet, looking after customers and serving food.
Window cleaner - a person that cleans windows, normally the windows of big buildings.
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